Fuck your survey

Every time I spend money online, I get an email five minutes later asking for feedback. Sometimes, it’s a simple “click the emoji: 🙂 or 🙁”. Other times, it’s a 10 minute questionnaire.

It’s fun to buy something and then get asked to do actual work for the place you made the purchase from. Bought a pack of gum from CVS? Prepare to tell them how then can “do better”. Ordered a t-shirt online? You’ll be asked repeatedly to rate it and write a review.

It’s almost as if the people who set up those automated “please pat me on the head and tell me I’m awesome” emails don’t respect the person receiving them. Why would I spend brain cycles trying to come up with ways to make your business better?

Fuck your survey.